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000148_owner-lightwave-l _Sat May 6 10:35:21 1995.msg
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Date: Sat, 6 May 1995 08:37:25 -0400 (EDT)
From: Stephen Bowie <ad636@freenet.toronto.on.ca>
Subject: Amiga 4.0
To: lightwave-l@netcom.com
Message-ID: <Pine.3.89.9505060826.C530-0100000@queen>
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Having read several warnings through this list of the June 30th date for
the cancellation of the $149. upgrade from 3.5, I called NewTek yesterday.
I was informed that the Amiga version was not yet released, and was
expected around June 1.
When I explained that I was concerned about the deadline for upgrading, I
was curtly informed that I would still have 30 days or so, and that they
were NOT (not my emphasis) taking orders!
Now, I'm reluctant to be critical...NewTek has done a lot for us
Amigans...still, I expected to be notified by mail of the upgrade offer;
I expected to have time for a coffee before making out my cheque (what if
it's late being released?); what if I am holidaying in Bolivia in June;
what if I don't read this list........
Can you say "Customer Service " (and mean it)??
SERIOUSLY unimpressed :-(
Steve.
..............................................................
* Steve Bowie |"Commodore is dead - *
* ad636@torfree.net | long live the Amiga!!!" *
* North York, Ontario, Canada | SPECTRAN *
..............................................................